Customer value proposition B2B expert (m/w)
Lampiris-TotalEnergies is the 3rd player on the gas and electricity market in Belgium, providing gas and green electricity to more than 1 million customers on the B2C and B2B markets.
We are looking to hire an experienced Customer value proposition B2B (m/w) to join us on our mission to build the best customer experience.
Your challenge will be to turn the strategic vision into concrete offers that meet the needs of our customers, from new disruptive idea to Go to Market while managing current products.
This is a career defining opportunity for someone passionate about product and marketing management looking to challenge a commodity market.
- You define the product management vision and ambition, in line with the overall business strategy and the growing expectations of our customers. You gather all necessary stakeholders behind this vision and drive its implementation.
- You have a strong vision on the long-term roadmap for the B2B Product management.
- You strive for continuous improvement of our Product portfolio, with an innovative, data-driven and customer-centric mindset. You define best practices through AB-testing, data analysis, research and other methodologies to realize this.
- You’re a master in translating insights and knowledge into customer value propositions. You know how to build a business case that balances out the customer needs & the company financial impacts. You’re able to discuss and defend your vision with stakeholders in sales, marcom, finance, customer operations, etc. You create impact through your expertise and strong communication skills.
- You monitor and analyze the performance of your propositions in the market and based on that, formulate recommendations for adjustments in terms of adaptations on offers, features, promotions, processes, and positioning
- You work together with our Energy Management & IT SPOCS to translate business requirements into IT and Energy Management requirements and user stories
- You identify new trends and innovations in your expertise domain and create opportunities to tap into them.
- You have a master’s degree in applied economic science / business economics / engineering / MBA or equivalent due to experience, and a passion for marketing.
- You’re a seasoned Product management professional, with a proven track record of bringing outstanding value propositions to B2B customers.
- You are strong in conceptual thinking, scenario building, strategic decision making and value & benefit thinking.
- You're not going for a status quo. You are ambitious and eager to learn. You use data & insights to continually improve our value propositions and are not afraid to try things out.
- You take ownership of your projects, you set the right priorities and you have a catchy drive to mobilize stakeholders to get things done. You have impact through strong communication and storytelling skills.
- You combine strong analytical skills with a creative and positive mind
- You have a +3y consulting or marketing background. Experience with energy solutions, customer journey design or Design Thinking methodologies is required.
- Languages: Native NL or FR speaker
- An attractive salary package with extra benefits;
- Training to boost your employability;
- Internal, national or international mobility opportunities;
- A pleasant working environment, where the well-being of each individual is a priority;
- The possibility of teleworking up to 9 days per month (post-COVID).